KENA HARDWOOD FLOORING

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KENA HARDWOOD FLOORING WARRANTY

 

Please read over the entire instructions before proceeding with actual installation. If you do not accept the terms and conditions of the warranty, please do not install Kena Inc. brand name flooring. The sole obligation of this warranty, at Kena Inc.’s discretion, is to repair, refinish, replace or refund of defective products only.  Labor costs are not covered under this warranty.

 

Limited Lifetime Warranty

 

Kena Inc.'s products include engineered floor, bamboo floors and solid floors, in their original manufactured state, to be free from defects in assembly, milling, grading and finishing for its lifetime. Kena Inc. further warrants that our product will not buckle, cup or wrap when properly applied and maintained in accordance with Kena Inc.’s installation and maintenance instructions.

 

Moisture content:  All installations over concrete the sub-floor should be tested for moisture using the Calcium Chloride Test Method and flooring should not be installed if vapor pressure exceeds 3 lbs. per 1000sq. ft. in 24 hours.The moisture content of the wood sub-floor at the time of installation should be in the range of 6 to 10 percent.

 

Limited Twenty- five Years Finish Wear Layer Warranty

 

Kena Inc. ‘s warranties to the original purchaser, that its surface wear layer will not wear through or separate from the Hardwood for a full Twenty-five years, from the date of purchase.

 

Kena Inc.’s warranties exclude indentations, scratches or damages caused by negligence, water, erosion, insects, spiked heel shoes, pebbles, sand, other abrasives or insufficient protection on furniture; damage caused by failure to follow all the manufacturer’s specific written installation instructions, improper maintenance, insufficient protection, misuse or improper alterations of the original manufactured product, or commercial use.  No warranties apply to any product sold “AS-IS”. The warranties do not cover damages caused by natural weather conditions such as rainfall, tornadoes, flood, erosion, landslide, hurricanes, earthquake and other natural disasters.

 

This writing is the complete and exclusive statement of the warranty, and is in lieu of all other express, implied and/or statutory warranties.  Kena Inc. assumes no liability for incidental or consequential damages.  The sole remedy provided herein is the repair, refinish or replacement of defective products, or refund for defective products. The selection of the remedy will be at the discretion of Kena Inc.

 

Any claims for warranty filed must be made in writing within the warranty coverage period. The original purchase receipt as well as the written job site pre-installation documentation must accompany claims. Claims for warranty can be filed first with the Kena Inc. authorized retailer where the original purchase was made within 30 days after any defected.
 

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